Privacy Policy

Shubh Diam (""Shubh Diam"" or ""shubhdiam"" or ""shubh diamonds"") is concerned about the privacy of its users (hereinafter referred to as ""You"", ""Your"" or ""Yourself"") accessing its website located at (""Website"") and has provided this Privacy Policy to familiarise You with the manner in which Shubh Diam collects, uses and discloses Your information collected through the Website. You agree to the terms and conditions of this policy by using this website. If you do not agree with the terms and conditions of this policy, please do not use this website any further.

How we use your information

We may use the information we collect for a variety of purposes, including improving the service's quality and developing new products and services; charging you for the purchase and delivery costs through one or more payment processing partners; offering you customised content (including advertising, coupons, and promotions); understanding how users interact with our service (including advertising both on and off the Shubh Diam) as a whole, and testing new features or changes in our service (Note: You can opt-out of receiving promotional communications from Shubh Diam by using the settings on the Account Info page)

Information we collect

  • Information you provide to us or allow others to provide to us You may provide us with information about yourself at various points throughout your Shubh Diam experience. The term ""responsibility"" refers to the act of determining whether or not a person is responsible for his or her own actions. And if you place an order with Shubh Diam, we collect information including your address, phone number, birth date, credit card information, and the details of your order.

    If you use a third-party service to access the Shubh Diam service, both we and that third-party may receive information about you and your use of the services. We may also provide social sharing tools (such as the WhatsApp ""like"" button) that allow you to share Shubh Diam actions with other sites and vice versa. When you use such tools, the providers of those tools may receive information about you. For more information, consult the privacy policies and settings of these services.

  • Technical information about usage of Shubh Diam When you use the Shubh Diam services, either through a browser or mobile app, we automatically receive some technical information about the hardware and software that is being used. We, our advertisers, and third-party advertising networks collect data via cookies, scripts, pixels, and device identifiers.

    Your browser sends cookies when you use our services. We, our partners, our advertisers, and third party advertising networks may use session cookies, persistent cookies, pixels, scripts, and other device identifiers to collect information from your browser or device to understand how you use our services and other services; personalise your experience; measure, manage, and display advertising; and Third-party services may use cookies, pixels, or other identifiers on our site or gather information through our mobile apps to help us understand Shubh Diam usage and advertising performance. You can discover more about Google's data collection here. We use Google analytics to understand how users interact with different parts of our site.

    Our servers will record your Shubh Diam usage and browser or device data. This information can include your IP address, browser, operating system, and app information, unique device identifiers, pages you visit and links you click, Shubh Diam searches, and other ways you engage with the service. Your Shubh Diam account stores this information.

What we share

Shubh Diam is a platform that presents you with a set of retailer virtual storefronts from which you can select goods for picking, packing and delivery to your location. In order to make this work, we need to share information about you and your order with the other parties who help enable the service.

We also share information under the following principles:

  • With our retail partners, we may share your information with our retail partners in order to provide and maintain the Services.

  • With your consent or at your direction, we will share your information with entities outside of the Services when we have your consent to do so or it is done at your direction. For example, if you enter loyalty card information from a particular retailer, we share that information with the retailer you chose along with your order so that information can be added to your loyalty card account; or if you share a recipe publicly on the Services, it is viewable by anyone along with your first name and last initial.

  • For business purposes, we may share your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company. We may also share your information between and among Shubh Diam, and its current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

  • For legal purposes, we may share your information when we believe that the disclosure is reasonably necessary to comply with applicable laws, regulations, legal process, or requests from law enforcement or regulatory authorities, prevent, detect, or otherwise handle fraud, security, or technical issues, and protect the safety, rights, or property of any person, the public, or Shubh Diam.

  • On a non-personal or aggregate basis, we share information on both a non-personally identifying basis including, but not limited to, order and delivery details but not including credit card information or an aggregate basis.

  • For external processing or service provision, we sometimes share information with third parties to process information on our behalf or to otherwise provide certain services such as delivery services, advertising services, or information to better tailor our services to you. For the purposes of this processing or provision of services, we may share your information with such third parties under appropriate confidentiality provisions.

Sharing your personal Information

To use your Personal Information, we may share it with third parties. Google Analytics helps us understand client Website usage. To comply with laws and regulations, react to a subpoena, search warrant, or other valid request for information, or protect our rights, we may share your Personal Information.


We never sell, trade, or transfer your personally identifiable information. Shubh Diam may provide third-party items or services on our website. Third-party sites have unique privacy policies. Thus, we are not liable for the content or actions of linked third-party sites. We encourage input on these third-party sites to maintain our website's integrity.

Data retention

When you place an order through the Website, we maintain your Order Information for our records unless and until you ask us to delete this information.

Changes to this policy

This policy may change from time to time, and any changes will be posted on this page, so please check back frequently. If we make changes, we will notify you by changing the date at the top of this Policy. If there are material changes to the Policy, we may provide you with additional notice, such as a notice in our user interface or sending you an email notification.

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